Privacy Policy

Introduction

Welcome to (www.superbean.in) ("Website") and SuperBean Application ("Application"), a platform through which anyone can find and apply for opportunities like Olympiads, Scholarship exams, etc. for class 1-10 students (Website and Application are hereinafter collectively referred to as the "Platform") owned and managed by Superbean Solutions.

Your visit and use of the Platform for discovery and application of opportunities offered on the Platform ("Services") are subject to this privacy, security and cookies policy ("Privacy Policy") and other terms and conditions of the Platform. This Privacy Policy ensures our firm commitment to your privacy vis-à-vis the protection of your information.

In this Privacy Policy "we", "our" and "us" refers to SuperBean and "you", "your" and/or “Users” refers to the user of the Platform.

Our Platform is designed for users who wish to use our services. Please note that the services provided on the Platform are not available to, nor intended for use by, residents of the European Union, the United Kingdom, or the United States of America. If you are a resident of India and are under 18 years of age, or if you reside in another country with a minimum age requirement for internet services that exceeds the age specified in your local laws, it's essential for you and your parent or legal guardian to review this Privacy Policy. You both need to ensure that you understand and agree to its terms. By using the Platform, you confirm that you have obtained permission from your parent or legal guardian. If required, you and your parent or legal guardian should take the necessary steps to enter into a legally binding agreement with the Company. When you use this Website and/or Application or accept this Privacy Policy, you and your parent or legal guardian are representing that you are 18 years of age or older and have the right, authority, and capacity to use the Website and/or Application and agree to this Privacy Policy.

This document is created and will be interpreted following the guidelines of the 2011 Information Technology Act, specifically the "Data Protection Rules." These rules mandate the publication of a Privacy Policy that outlines how information is collected, used, stored, and transferred. The data gathered from you may fall into categories such as "Personal Information," "Sensitive Personal Information," and "Associated Information." In this policy, we collectively refer to these categories as "Information" or simply "Personal Information" or "Personal Data," as per the definitions provided in the Data Protection Rules.

This Privacy Policy is an electronic document created as an electronic contract under the Information Technology Act of 2000, along with its associated rules and other relevant laws, which may be updated periodically. It's essential to note that this Privacy Policy doesn't need any physical, electronic, or digital signatures.

We kindly request you to carefully read and understand this Privacy Policy. By using the Platform, you express your agreement, understanding, and consent to abide by this Privacy Policy. You also acknowledge and accept the collection and utilization of information in line with this Privacy Policy.

This Privacy Policy regulates how your information is handled when you use our Services on the Platform. We want to clarify how we gather, protect, and share your information that arises from using the Service. Our Privacy Policy may be updated and expanded at any time. When we make changes, we will publish updates on our Website and/or Application. We advise you to check this Privacy Policy frequently to stay informed and to make sure you know how to manage your Personal Information.

Definitions

Unless otherwise defined elsewhere in this Privacy Policy, the following terms shall have the meanings assigned to them as herein below for the purposes of this Privacy Policy:

Information Collection and Use

Collection of Data

In order to avail the Services under the Platform, registration by the User is mandatory. A valid mobile number or email id would be required to register on the Platform, to complete the registration process, a one time password (OTP) would be sent to you on the mobile number provided by you at the time of registration for the purpose of user validation. You may also be required to generate OTP for downloading any content/material from the Platform, in all cases the OTP will be sent to the mobile number provided at the time of registration. You are fully responsible for all activities that occur under your account. You specifically agree that the Company shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received through the Platform. By registering, you consent to provide information including Personal Data.

The Company respects the privacy of the Users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by us are:

a) Information supplied by Users;

b) Information automatically tracked while navigation;

c) Inferred information through usage and log data;

d) Information collected from any other sources (like third party providers or social media platforms).

To offer Services and enhance our Platform, we need specific information, including Personal Data. We may obtain your Personal Data when you join us, express interest in our products and Services, participate in Platform activities, or reach out to us. This Personal Data can be collected in various ways, such as when you:

a) Sign up as a User on the Platform;

b) Use Services on the Platform, like contacting our customer service through phone, email, or other means, or posting user reviews about Platform Services/products;

c) Agree to share credentials of your online accounts with third parties. We may receive personal information from these third parties, including from publicly available sources and business partners. If you access the Platform through a connected service, we may collect information available through those connected services.

Types of Data Collected

We collect different types of information, including your Personal Data, for various purposes to provide and improve our Service for you.

a) Personal Data

When you use our Service, we might need you to share some of your information, which includes personal details that help us identify or communicate with you. This information can include, but is not limited to:

i. Email address

ii. First name and last name

iii. Phone number

iv. Address, City, Country, State, Province, ZIP/Postal/Pin code

v. Other ways to reach you

vi. Gender and other general info

vii. Date of birth and age

viii. Where you are

ix. Cookies and how you use the Service

We might use your information to send you newsletters, marketing materials, and other stuff that could be interesting to you.

b) Usage Data

We may also collect information whenever you visit our Platform or use the Service. This is known as "Usage Data."

This Usage Data can include things like server logs, your computer's Internet Protocol address (like your IP address), the type of browser you use, which version of the browser you have, the pages on our Service that you look at, and when you visit them, how long you spend on those pages, special codes for your device, and other data that helps us understand what's happening.

When you use a device to access the Platform, this Usage Data might include details about what type of device it is, a special ID for your device, your device's IP address, what operating system your device uses, what kind of Internet browser it has, unique device codes, and other data that helps us figure out what's going on.

c) Location Data

If you let us, we might collect and keep info about where you are ("Location Data"). We use this data to make our Service better and give you more useful features.

d) Tracking Cookies Data

We use cookies and similar technologies to track what happens on our Platform and store some info.

Cookies are small data files, including a unique code. Websites send them to your device and they get stored on it. We also use other tracking tech like beacons, tags, and scripts to collect info and make our Service better.

For the best experience, we suggest you accept all cookies. But you can choose to only accept the necessary ones, like session, preference, and analytics cookies. Please remember, to use our Services, you must accept the necessary cookies.

Examples of Cookies we may use:

e) Other Data

For certain Service features, we might also gather the following details: your phone numbers (work and mobile), information about your education and qualifications, photos, transaction history on the Platform (including what you've purchased), financial info like bank account details, and data related to payment methods such as credit cards, debit cards, and other payment instruments.

Purpose for Collection and Use of Data

All the information we collect depends on the specific Service you're using. We use this user information to enhance, protect, and improve our Services, including advertising, and to develop new services. It's important to note that any Personal Data you provide will not be considered sensitive if it's freely available and accessible in the public domain, like comments, messages, blogs, or posts on social platforms such as Facebook or Twitter.

We utilize the collected data for various purposes, including:

i. Creating and managing an online account on the Platform;

ii. Maintaining our Platform, enabling you to access our Services, and notifying you about Service changes;

iii. Allowing you to engage in interactive features of our Service when you choose to do so and providing customer support;

iv. Analyzing information to improve our Platform and Services;

v. Periodically notifying you of relevant information about the Platform and Services, as well as your online account on the Platform, and monitoring your usage of our Platform and Services;

vi. Maintaining records and providing you with an efficient, safe, and customized experience while using the Platform, as well as detecting, preventing, and addressing technical issues;

vii. Sharing your information with Service Providers when necessary to deliver the relevant Services;

viii. Periodically transmitting aggregated and individual data, both anonymized and non-anonymized, to Service Providers to aid in the improvement of the Platform and our Services;

ix. Using your information for any other purpose you provide it for;

x. Verifying your identity and preventing fraud or other unauthorized or illegal activities;

xi. Fulfilling our obligations and enforcing our rights as per contracts between you and us, including billing, collection, and providing notices about your account and/or subscription, such as expiration and renewal notices, email instructions, etc.;

xii. Sending transaction-related communications like welcome letters, billing reminders, and purchase confirmations;

xiii. Offering you news, special offers, and general information about other goods, services, and events that are similar to those you have already purchased or inquired about unless you choose not to receive such information;

xiv. Providing aggregate statistics about Users, traffic patterns, and related information to reputable third parties. However, when this information is disclosed, it will be in an aggregate form and will not contain any personally identifiable information;

xv. Complying with applicable laws, rules, and regulations;

xvi. Using the information in any other way we describe when you provide it; and

xvii. Using it for any other purpose with your consent.

You agree that we may use Personal Information about you or share it with third-party service providers to enhance our marketing and promotional efforts, analyze site usage, improve the content and Service offerings of the Platform through integrations, and customize the content, layout, and Services of the Platform. These uses help improve the Platform and tailor it to your needs, providing you with an efficient, safe, and customized experience. Please note that third-party service providers will not have rights with respect to Personal Information and will use it solely for the purposes for which it was provided or retain it for compliance with applicable laws, or in completely anonymized form for analytical purposes. Such third-party service providers may store Personal Information on servers located in India or outside India.

You authorize us to contact you via email, phone call, or SMS to offer our services, provide product information, and present promotional offers available on the Application. You agree that Personal Information collected may be used for this purpose. Additionally, even if you have registered under DND, DNC, or NCPR services, you still authorize us to contact you for the above-mentioned purposes for up to 365 days after registering with us.

Retention of Data

We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will keep and use your Personal Data to the extent required to comply with our legal obligations (such as retaining your data to meet applicable legal requirements), resolve disputes, and enforce our legal agreements and policies.

Usage Data will also be retained for internal analysis purposes. Usage Data is typically stored for a shorter duration, unless it is needed to enhance security, improve Service functionality, or is legally mandated for longer retention.

We reserve the right to keep aggregated and anonymized data, which is derived from users' Personal Data, including your Personal Data, for various purposes, both commercial and non-commercial, as deemed appropriate by the Company.

You have the option to revoke your consent regarding the collection of information and personal data, as described in this Privacy Policy and related to the use of our Services. You can do so at any time by sending an email to contact@superbean.in. In such a scenario, the Company retains the right to restrict your further access to the Website and the Application, or the utilization of any Services offered, without assuming any responsibilities or liabilities, whether contractual, legal, or equitable, in this matter.

Disclosure of Data

We make sure not to keep your Personal Information longer than necessary for the specific purposes for which it can lawfully be utilized. Our aim is to ensure that we retain only the essential Personal Information needed to enable and provide our Services.

Superbean Service Use Terms:

We may disclose Personal Data that we collect, or you provided on our Platform as follows:

We retain the option to utilize or reveal your Personal Data in response to any statutory or legal obligations. We will employ and expose your Personal Data if we have reason to believe that it is essential to safeguard our property or rights, as well as the rights of other users of our Platform. Additionally, we may employ or reveal your Personal Data if we determine that it is required to share information for the investigation, prevention, or action against illicit activities, suspected fraud, potential threats to the physical well-being of any individual or property, violations of the Platform's other regulations, or as otherwise mandated by law when addressing subpoenas, court orders, and other legal procedures.

We reserve the right to employ or disclose your Personal Data and other details if we conclude that disclosure is vital or fitting to safeguard the rights, property, and well-being of the Company, its users, customers, service providers, officials, and shareholders. We may also, in good faith, exchange information with other organizations and entities for the purpose of shielding against fraud and diminishing credit risk.

Business Transaction

In the event that we or our affiliated companies become part of a merger, acquisition, asset transaction, or undergo a change in ownership or control of our Platform, your information may be transferred to the new entity.

Disclosure by the User

When you engage with certain features on the Platform, such as discussion forums, and share your Personal Information through comments, messages, files, or photos, please be aware that this information may be visible to other users and even the public. Such sharing is done at your discretion and risk. Remember that sharing Personal Information in discussion forums could make it publicly accessible.

Other Disclosures

If our company or its affiliates become part of a merger, acquisition, or asset sale, or if the ownership or control of our Platform changes, your information may be transferred to the new owner.

i. We may share your information with our subsidiaries and affiliates.

ii. We might disclose it to contractors, service providers, and other third parties as needed to support our business, following the guidelines in this Privacy Policy.

iii. Your information will be used for the purposes you provided it for.

iv. In some cases, we may display your institution or company's logo on our website.

v. We'll share it for any other purposes mentioned at the time you provided the information.

vi. And, of course, with your consent in any other situations.

Data Processing by the Service Providers

We may collaborate with third-party companies and individuals (referred to as "Service Providers") to perform specific tasks, provide services on our behalf, carry out service-related functions, or assist us in analyzing how our service is utilized. As part of this effort, we may share your Personal Information with these Service Providers.

Service Providers may be engaged for various purposes, including:

i. To our subsidiaries and affiliates;

ii. Engaging contractors, service providers, and other third parties to support our business, in compliance with the guidelines outlined in this Privacy Policy;

iii. Meeting the specific purposes for which you provided the information;

iv. Displaying your institution or company's logo on our website;

v. Carrying out any other purposes that we disclosed when you provided the information;

vi. And, of course, in any other cases where your consent is obtained.

Data Security Practice and Procedure

We prioritize the security of your information, but it's essential to understand that no online data transfer or electronic storage method is entirely foolproof. Although we employ reliable practices to protect your Personal Data, we can't guarantee absolute security.

Security of Data

We are committed to maintaining robust security measures to safeguard the confidentiality and integrity of your data. Our aim is to protect your Personal Information from potential security threats and unauthorized access. We adhere to a comprehensive security policy that aligns with legal requirements and industry standards. To ensure your data's safety, we have implemented appropriate security measures against accidental or unlawful processing. We may collaborate with third-party Service Providers for payment collections, and the data you share for payment purposes will be governed by their respective privacy policies.

Our security policy necessitates constant monitoring of potential risks to the administrative, technical, and physical safeguards we have established to protect your information. These safeguards include firewalls, data encryption, and limited access to Personal Information, which is restricted to employees with a legitimate need to access it for operational purposes. We conduct periodic reviews and adjustments based on ongoing risk assessments to enhance the effectiveness of these safeguards.

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Girjesh Singh (Grievance Officer), SuperBean Solutions Email: girjesh.1212@gmail.com

Transfer of Data

The information we gather, which includes Personal Data, is stored and processed on systems located within the territory of the Republic of India.

However, in accordance with applicable laws, your information, including Personal Data, may be transmitted to and stored on computers situated in countries other than India, where data protection laws may differ from those of India's Data Protection Rules.

If you are situated outside India and choose to provide us with information, please be aware that we transfer and process the data, including Personal Data, in India. Your consent to this Privacy Policy, followed by the submission of such information, signifies your acceptance of this transfer.

The Company will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to any organization or country unless adequate controls, including data security, are in place.

We adhere to widely accepted industry standards and regulations concerning data collection, use, and retention under the Information Technology Act, 2000, and Data Protection Rules. By using the Platform and/or Services, you consent to the collection, transfer, use, storage, and disclosure of your information as outlined in this Privacy Policy, including the transfer of your information beyond your country of residence.

Our Platform may include links to websites and mobile applications operated by third parties that are not under our control. Clicking on such links may take you to these third-party websites and mobile applications. We strongly recommend that you carefully read the Privacy Policy of each site you visit.

We do not have authority over, and we do not assume responsibility for the content, privacy policies, or practices of these third-party websites and mobile applications, or any services provided by such third parties. By using these websites or services, you agree that we are not responsible for any breaches of your privacy or any losses you may incur.

Changes to This Privacy Policy

This Privacy Policy will remain in effect, except for any future changes to its provisions. We may periodically update our Privacy Policy. If changes are made, we will inform you by posting the revised Privacy Policy on this page. By using our Platform after these changes, you consent to follow and be bound by the updated Privacy Policy. We may also notify you of significant changes through email or prominent notices on our Platform before the updated policy takes effect. You can always check the "effective date" at the top of this Privacy Policy for reference.

This Privacy Policy will remain in effect, except with respect to any changes in its provisions in the future. Any such changes will be considered effective for you thirty (30) days from the date they are posted on this webpage (or any other relevant webpage on the Platform) or communicated to you by other means. Subject to the aforementioned conditions, your continued use of the Platform following the posting of revised terms signifies your acceptance of and agreement with those revised terms, which will be legally binding.

SuperBean is the intellectual property of SuperBean Solutions. All content and materials on the Platform are safeguarded by copyright laws, trademark laws, and various intellectual property regulations. Unauthorized usage of this information or materials may lead to violations of copyright, trademark, intellectual property, and other legal statutes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: contact@superbean.in